Frequently Asked Questions

A certified translation is a translation accompanied by a signed statement from the translator or translation company confirming that the translation is accurate and complete to the best of their knowledge. It is typically required for official document submissions in New York, including immigration applications, court filings, university admissions, and government agencies. The certification statement must include the translator's credentials and a declaration of accuracy.

Yes. Our certified translations meet USCIS requirements. We include the required certification statement confirming translator competence and translation accuracy, formatted correctly for federal immigration submissions. All documents are prepared by certified native-language translators familiar with USCIS formatting standards.

Most standard documents — birth certificates, marriage certificates, diplomas, short contracts — are delivered within 24–48 hours after confirmation and payment. Larger files or technically complex content may require additional time, which we will communicate clearly before starting. Rush service is available for tight deadlines; just let us know when you submit your request.

Yes, notarization is available upon request for documents that require an additional layer of verification beyond standard certification. Notarization is sometimes required by courts, financial institutions, or specific government agencies. Please mention this when submitting your quote request so we can include the cost and logistics in the estimate.

We accept PDF, Microsoft Word (.doc and .docx), JPG, PNG, TIFF, and most common document formats. Scanned documents and photos of documents are also accepted, provided the text is clearly legible. If the image quality is too low for accurate translation, we'll let you know before starting.

Submit your document through our contact form or email it directly to [email protected]. We review the file and respond with a clear price and delivery timeline — typically within a few hours on business days (Monday–Friday, 9:00 AM–6:00 PM). There's no obligation to proceed after receiving your quote.

Yes. We regularly translate from scanned documents and photographs. The key requirement is that the text be legible throughout the document. For certified translations where accuracy is critical, a clean, complete scan is preferred. If we receive a file where quality is insufficient, we will notify you before proceeding.